How does the free trial work?
For 30 days, you have access to all of our features with a limit of 5,000 free e-mail messages. You may add a credit card at any time. If you don’t provide payment information by the end of the trial, all services will be paused.
How does your pricing work after the trial?
Pricing increments with your store(s) order and message activity each month. Your subscription includes 5,000 free e-mails per month. Real-time expenses are shown in the Account › Billing area of the Cartmojo dashboard.
Is there a long-term contract?
No. There are no long-term contracts or commitments on your part. We pride ourselves on making Cartmojo a pay as you go service that you will want to use and value.
Do canceled orders count towards my bill?
No. If you have canceled orders in your store before they successfully process, they will not count towards your monthly bill.
Can I sync older sales data?
Yes. You may sync previous order data into Cartmojo after a store is installed.
Can I buy only one feature?
No. Whether you use one tool or all of them, you’ll pay the same. So make the most of it!
What shopping carts do you support?
Is my data secure?
We implement state-of-the-art security measures to maintain the safety of your store information. We use SSL technology that is encrypted to the 3rd parties that our services use. Sensitive information like credit cards, social security numbers, financials is not stored on our servers.
How many stores can I install?
There’s no restriction on the number of stores that can be added to your account.
Am I charged for contacts or messages sent?
You can have unlimited contacts and get 5,000 free e-mail messages per month. If you send more than 5,000 messages, pricing scales with your sending volume.
What does “unlimited messaging rules” mean?
Create as many messaging rules as needed. These are e-mails that can be triggered automatically using rules to target your customers, e.g., abandoned carts, first-time buyers, etc.
Do you have discounts for nonprofits?
Yes. We can extend a 20% discount to any nonprofit organization. Please contact us after setting up your account. Proof of your tax-exempt status, e.g., 501c3 docs is required.
What will the Product Manager tool cost after beta?
We are currently evaluating several pricing options for the Product Manager tool. Right now, there is no cost to use the tool. After the beta period ends, we will communicate our pricing model with our users.