Order Update Workflows
Alert your customers automatically when order statuses change. Trigger on backordered products, partial shipments, canceled orders and more.
Simplify your logistics
With order update messaging workflows, you can optimize communications with your customers in no time. Send email notifications when orders are pending, shipped, back ordered, canceled, etc. Keep customers informed and eliminate follow up tasks that occupy your time.
- Send messages to keep your customers updated
- Replace default confirmations
- Ready to use templates that help you get going in no time
Messaging that works for you
Trigger notifications to your customers as new order events happen
Personalized communication
Customize email content by placing merge variables – names, order notes, product details, order statuses and more.
Follow up automatically
Automate any scenario where order status communication is predictable e.g. backorders, canceled orders, pending shipments.
Unlimited workflow rules
Create any number of workflows to trigger for order updates that your customers may need to know about.
Invoices
Product Reviews
Product Triggers
First-Time Buyers
Customer Rewards
Customer Retention
Custom
Abandoned Cart
Automate communication
“Vextras has dramatically improved our store efficiency and reduced the amount of manpower required to perform certain tasks. In the past, we would require one staff to email our customers that their orders are ready for pickup. With workflows, we just set the order status and the customer will automatically receive an email notifying them.”
— Ken T., artisanwinedepot.com